A visit with Guido Maushart, 1st & 2nd level support employee

13.01.2025

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Guido Maushart welcomes us to his working environment at synaforce with a smile and an open manner. Guido has been part of our team since April 1, 2024 and is involved in 1st & 2nd level support. His main focus is on supporting our customers' IT infrastructure - he ensures that applications run smoothly and problems are solved quickly.

 

A lateral entrant with a passion for IT

Guido describes himself as a career changer who faces new challenges every day. He originally got to know Windows more from a user perspective, but at synaforce he is now continuously expanding his knowledge. He is currently working intensively on the automation of Microsoft client installations - a topic that requires not only technical know-how, but also patience and creativity.

“The best thing about synaforce is always meeting new people”, says Guido. His approach is to focus on the customer as a person, not just the problem they bring with them. This philosophy is reflected in his work and contributes significantly to a positive customer experience.

 

An eventful IT life

Guido can look back on an impressive IT career that has accompanied him since 1977. His first experience with a computer was an IBM mainframe with 128 KB of main memory - including punch cards, chain printers and tape drives.

“Back then, it was absolutely high-tech”, smiles Guido. Since then, he has witnessed many changes: from Unix and Linux systems to the switch to administration and roles in presales and solution management. He is particularly proud of projects such as setting up the first music download platform in German-speaking countries with 2.5 million songs or designing the IT infrastructure for the Gotthard Base Tunnel.

 

Guido private: Between the Allgäu and the Himalayas

Away from work, Guido is a versatile and open-minded person. Born and raised in a small village in the Allgäu, he is still drawn to the great outdoors. In his free time, he used to be active in sports: whether kayaking, climbing in the Alps or even in the Himalayas. Dancing was also part of it - “not perfect, but a lot of fun”, he adds with a laugh.

Today, Guido spends a lot of time caring for his 89-year-old mother. He takes on the role of cook, gardener and janitor and manages to bring a cake for his colleagues from time to time.

 

A person with stories

Guido Maushart is a person who has experienced a lot and yet remains curious about new things. His commitment, experience and positive attitude not only enrich the work at synaforce, but also the way we work together as a team. If you would like to find out more about Guido, you are welcome to contact him personally - exciting stories guaranteed!

We are proud to have Guido in our team and look forward to many more stories together!

 


 
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