Legal regulations, digital innovations, high operating and HR costs – banks and insurances are faced with major challenges in the running of their IT systems. Synaforce supports companies in this sector with 360-degree services and innovative solutions.
High requirements are demanded of bank and insurance company IT systems. They are subject to strict legal regulations pertaining to the security of the services offered and the protection of sensitive customer data, as well as the constant availability of applications. On the other hand, this sector is one in which the speed of digitalization is fastest, and customers expect digitally optimized services from their financial and insurance providers.
The latter must devote massive investments and efforts into designing their IT accordingly, which poses major challenges. Many are reluctant to shoulder the high costs and use of resources required to expand and modernize on-premises IT environments. Add to this the shortage of labor, which in many quarters affects IT in particular. Banks and insurance companies therefore benefit especially from the support and expertise of experienced IT service providers like Synaforce.
Maximum security with advanced technology and certified systems
As a highly specialized high-end data center solution provider, Synaforce offers long experience in the provision and management of critical IT systems for banks and insurance companies. Its 360-degree services cover both the operation of on-premises IT infrastructure and full hosting in one of its award-winning data centers. Synaforce’s information security management is certified to ISO 27001:2017 and therefore complies with the most modern security provisions.
The IT operations of companies in the finance sector are subject to the strict requirements of the German Banking Act. Based on its own IT365 solutions, Synaforce ensures comprehensive risk management and high availability with standardized maintenance plans, proactive monitoring, and regular patch management. Continuity management measures such as system administration, configuration, and user management are also included. In-house operation teams ensure the smooth running of the IT systems on site, coordinated via the ITIL service desk and a dedicated ITIL service manager as personal point of contact for the customer.
Innovative software solutions for banks and insurance companies
Synaforce also offers banks solutions for the efficient operation of ATMs. Services range from advice, planning, development, and adaptation of software to project management and software installation. Operation is offered on-premises in the company’s IT environment or as a cloud service. The solutions are tailored to the customer’s individual needs, but based on standardized components to achieve maximum cost saving, paired with the efficiency of proven systems.
Financial service providers and insurance companies are additionally supported by the Synaforce software solution MD Premium.NET. The modularly designed application is both a highly efficient CRM tool and with its many add-ons, offers benefits such as request and contract management, agent management, commission data recording, a register of insurance companies accredited in Germany, savings and loan associations, investment companies and their products, as well as a tool for commission billing.
