The iSCM ICT update April 2025 provides exciting insights into the mood and developments in the ICT industry. As a provider of customized cloud and IT solutions, we at synaforce take a look at the most important results - and what they mean for our customers and partners.
The iSCM-ICT Index shows a business expectation of +10 points (as of March 2025) - a clear signal: the industry remains optimistic and is looking ahead to the coming months with a focus on growth. At the same time, 69% of the companies surveyed cite economic uncertainty as the biggest challenge.
For us at synaforce, this means that companies are looking for reliable, stable IT partners who offer security and scalability even in uncertain times.
Our own, highly secure data centers in Germany form the basis for this: they not only guarantee data sovereignty and GDPR compliance, but also high availability and performance. By having full control over our infrastructure, we can react quickly to individual customer requirements and offer tailor-made solutions.
Our focus on managed services goes far beyond pure IT operations: we see ourselves as an extension of our customers' IT department and take on monitoring, maintenance, security management and proactive optimization. In this way, we relieve internal teams, minimize risks and create space for the strategic further development of the IT landscape.
Cloud services continue to grow
Sales growth of +4% is expected for cloud and software solutions in the B2B segment in the second half of 2025. Security solutions are particularly in demand - 60% of ICT companies see strong to very strong growth in demand here.
This is exactly where we come in: With our cloud solutions, we offer secure, GDPR-compliant cloud platforms, supplemented by managed security services. We support companies in protecting their IT infrastructure and making it fit for the future. Because in times of growing cyber threats and increasing regulatory requirements, it is more important than ever to have a partner at your side who thinks and implements cloud and security expertise in an integrated manner. This is precisely our claim: we make IT secure, scalable and fit for the future with solutions that grow with the needs of our customers.
Automation & AI as drivers
The iSCM update also shows an increasing demand for standardized automation and AI solutions. Companies are looking for ways to make processes more efficient - the shortage of skilled workers remains a challenge that will come back into focus from Q3/2025.
The solution to this lies in increased automation. At synaforce, we support our customers on the path to an automated, intelligent IT landscape. Thanks to our collaboration with leading technology providers, we offer tailor-made solutions that address precisely those areas where repetitive processes tie up time and resources. Whether in system monitoring, patch management, data backup or compliance checks - we rely on advanced technologies to automate central tasks, reduce the workload of IT teams and minimize sources of error.
We use AI-supported technologies that increase efficiency in data management and create the basis for a future-proof IT infrastructure. In this way, we support our customers in managing their systems securely and intelligently.
We also develop individual automation concepts that can be seamlessly integrated into existing infrastructures - without losing control or transparency. With intelligent dashboards and monitoring tools, our customers can keep track of their automated processes at all times.
The integration of AI-supported analysis tools opens up additional added value: from the early detection of anomalies to predictive maintenance strategies, we help you to act proactively instead of reactively. In this way, we create the basis for working more efficiently and strategically.
Our goal at synaforce: automation should not be an end in itself, but a tool that frees up resources, accelerates innovation and strengthens competitiveness in the long term - supported by state-of-the-art technologies and strong partnerships.
The results of the iSCM update confirm this: Cloud services, security and automation remain the core topics in the industry. But especially in times of economic uncertainty, stable partnerships and holistic IT solutions are needed.
At synaforce, we are proud to support companies with customized IT and cloud solutions from a single source - from consulting to implementation and operation. With our own data centers, a dedicated team and the ambition to always be one step ahead.
Talk to us about your IT strategy 2025. Together we will make your IT secure, future-proof and efficient.
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